In the event that you've ever had a cloud website hosting account in the past or you've dealt with any other type of online service, you're probably well aware from your own experience that for some things it is better to talk to a live person on the telephone instead of exchange support tickets or email messages. In order to know more about a specific service before you purchase it or in case something small-scale needs to be made, for instance, it will be easier and faster to do it real-time. When you're able to contact representatives by phone, it is also very likely that you're dealing with an actual web hosting provider, not a reseller. The level of support that you will get on the phone may differ between different companies - from common issues to expert tech support. Typically most of the suppliers offer pre-sales assistance and first level phone support, while more complex tech issues are handled through e-mail or tickets.

Phone Support in Cloud Website Hosting

Because we have live telephone support 14 hrs daily, you'll be able to contact us and talk to our customer support agents to get more info about all of the cloud website hosting plans that we provide and ensure that our servers match the system requirements for your web sites before purchasing anything. For your convenience, we now have phone numbers on three different continents so that you're able to call the one closer to you - in the USA, the UK or Australia. If you're already an existing customer, you will be able to give us a call about general and billing issues, or even about some technical matters. If the problem is strictly technical or it can take longer time to investigate, you should use our ticketing system, which will allow both you and our technical support team to monitor the info provided by either side.

Phone Support in Semi-dedicated Servers

When you want additional info about the semi-dedicated plans that we supply, you can call one of the three support phone lines we have worldwide - in the United States, the United Kingdom and Australia. Thus, you're able to check in advance whether our services are suitable for your web sites. In case you are already our customer and you own a semi-dedicated account, you are able to contact us on the phone for fourteen hours daily about any type of billing or basic issues. For entirely technical issues you can use our ticketing system in order to communicate with our tech support since sometroubles simply require additional time to be solved, still we will assist you over the phone with countless minor tech problems as well, saving you time and efforts.